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Managed IT Services

Unlocking Growth and Efficiency: The Power of Managed IT Services

In today’s hyperconnected and technologically-driven world, businesses across all industry verticals heavily rely on robust and efficient IT infrastructure to drive growth, productivity, and innovation. However, managing and maintaining complex IT systems can be a daunting task for organizations, often diverting their attention and resources from core business objectives. This is where managed IT services come into play, providing a strategic solution to address these challenges. By focusing on technology, user experience, business optimization, and IT infrastructure management, our services enable organizations to drive growth, enhance productivity, and stay competitive in a rapidly evolving digital landscape. Through customized solutions, user-centric approaches, and proactive management, we help businesses harness the power of technology while relieving them of the burden of IT complexities. With our comprehensive range of services, businesses can optimize their IT infrastructure, streamline processes, and ensure the security and reliability of their systems, ultimately unlocking new levels of efficiency and success.
We aim to empower businesses with cutting-edge technology, user-centric solutions, and streamlined IT infrastructure management. The range of services we offer are across different industry verticals, with a focus on technology, user experience, business optimization, and IT infrastructure management.

Some of the benefits associated with managed IT services include:

  • Predictable Monthly IT Costs & Flat-Fee Billing
  • Operational Efficiencies
  • Proactive Network Monitoring
  • Desktop Optimization
  • Regular Software Updates
  • Established backup and recovery procedure
  • Regulatory Compliance Assistance
  • Advanced Cyber Security Protections
  • 24-hour Support Services
  • Minimal Downtime
  • Preventative Network Maintenance

Streamline Your IT Operations with a Comprehensive Managed IT Services Lifecycle

At Turing, we offer a holistic and technology-driven approach to managing your IT services lifecycle. From inception to ongoing support, our expert team ensures the seamless operation and optimization of your IT infrastructure, empowering your organization to focus on core business objectives.

Strategy and Planning

Our seasoned consultants work closely with you to understand your business goals and align your IT strategy accordingly. By conducting thorough assessments and feasibility studies, we devise tailored IT solutions that drive innovation, scalability, and cost-effectiveness.

Design and Implementation

Leveraging the latest technologies and best practices, we design and deploy robust IT infrastructures that meet your unique requirements. From network architecture and hardware procurement to software configuration and system integration, our meticulous approach ensures a smooth and successful implementation.

Monitoring and Maintenance

Our proactive monitoring tools keep a watchful eye on your systems, networks, and applications 24/7. With real-time performance monitoring and automated alerts, we swiftly detect and resolve any issues, minimizing downtime and ensuring optimal performance.

Security and Compliance

Protecting your data and systems is our top priority. We employ advanced security measures, including firewalls, intrusion detection systems, and encryption protocols, to safeguard your critical assets. Additionally, we assist with compliance audits and ensure adherence to industry-specific regulations, providing you with peace of mind.

Optimization and Upgrades

As technology evolves, we continuously optimize and upgrade your IT infrastructure to enhance efficiency and stay ahead of the curve. Our proactive approach includes regular system audits, capacity planning, and performance tuning, ensuring your IT environment remains agile and future-proof.

Support and Helpdesk

Our dedicated support team is available round the clock to address any technical issues or user queries. With a robust ticketing system and a knowledgeable helpdesk staff, we provide timely and efficient resolution, keeping your operations running smoothly.
With Turing’s comprehensive managed IT services lifecycle, you gain a strategic partner who aligns technology with your business goals, delivers robust infrastructure, ensures data security, and provides ongoing support. Experience the power of seamless IT operations and unlock your organization’s full potential.

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Project Initiation Phase

The Project initiation phase implies mutual validation and common preparations needed to launch your IT project.

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Project Discovery

At this stage, we deal with your vision and scope, architecture, and design issues and estimates.

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Agile Sprint

Andersen's highly organized development sprints - with planning, sprint backlogs, development activities, sprint reviews, and increments.

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Support

Andersen's support and maintenance team will do its best to keep things running for you, including monitoring, upgrades, reports, and recommendations.

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Technology Focus

Customized Solutions

Our managed IT services are tailored to meet the unique technological requirements of each industry vertical. We understand that no two businesses are the same, and we leverage our expertise to design and implement solutions that align with specific technological needs.

Scalable Infrastructure

Our services provide businesses with scalable IT infrastructure to accommodate growth and seamlessly adapt to changing business dynamics. We ensure that the technology stack is future-proofed and can handle increased workloads without compromising performance or security.

Emerging Technologies

We keep a pulse on the latest advancements in technology and help businesses leverage emerging technologies such as artificial intelligence, machine learning, cloud computing, and the Internet of Things (IoT) to drive innovation, efficiency, and competitive advantage.

Enhanced User Experience

We understand the importance of user-centric solutions. Our managed IT services prioritize user experience, ensuring that employees have seamless access to critical systems and applications, and providing them with efficient tools and support to maximize productivity.

24/7 Support

Our dedicated support team is available round the clock to address any technical issues or concerns. We believe in proactive monitoring and rapid response to minimize downtime and disruptions, allowing businesses to operate smoothly.

Training and Education

We provide comprehensive training and education programs to empower employees with the necessary skills and knowledge to utilize IT systems effectively. This reduces reliance on external support and promotes a self-sufficient and tech-savvy workforce.

User Focus

Business Optimization

Streamlined Processes

Our managed IT services focus on optimizing business processes through automation, workflow management, and streamlined data management. By eliminating manual tasks and enhancing operational efficiency, businesses can save time, reduce costs, and improve overall productivity.

Data Security and Compliance

We prioritize data security, implementing robust cybersecurity measures and compliance frameworks to protect sensitive business information. Our services ensure data integrity, confidentiality, and availability, mitigating the risk of breaches or data loss.

Business Continuity and Disaster Recovery

We offer comprehensive business continuity and disaster recovery solutions, enabling businesses to quickly recover from potential disruptions or data loss. With regular backups, redundancy measures, and tested recovery plans, organizations can maintain operations and minimize financial and reputational impact during unforeseen events.

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IT Infrastructure Management

Network Management
Our services include network monitoring, configuration, and optimization to ensure optimal performance, security, and reliability. We proactively identify and address network issues, ensuring seamless connectivity and data transmission.
Storage Management
We provide efficient storage solutions, including centralized data storage, backup, and recovery systems. Our services ensure scalability, data redundancy, and fast retrieval, enabling businesses to efficiently manage their growing data volumes.
System Administration
Our team of experienced system administrators handles system configuration, maintenance, and updates, ensuring optimal system performance, stability, and security. We monitor system health, troubleshoot issues, and apply necessary patches or upgrades to minimize downtime.
Device Management
We offer comprehensive device management services, including inventory management, software distribution, patch management, and remote troubleshooting. Our services ensure that all devices within the organization’s IT ecosystem are up-to-date, secure, and optimized for performance.
Proactive Monitoring
We employ advanced monitoring tools and techniques to proactively identify and address potential IT issues before they impact business operations. Our proactive approach allows us to resolve problems swiftly, minimizing disruptions and optimizing system uptime.
Vendor Management
As a managed IT services vendor, we take on the responsibility of coordinating and managing relationships with various technology vendors. We streamline vendor interactions, negotiate contracts, and ensure efficient collaboration, simplifying the procurement process for businesses.

Intelligent Solutions powered by AI/ML

At Turing, we understand the overwhelming volume of IT telemetry and the challenges it poses for efficient operations. That’s why we develop cutting-edge smart solutions embedded with powerful machine learning capabilities. Our solutions empower IT operations staff to unlock the true potential of their data by:
Swiftly detecting and classifying incidents
With our ML-driven algorithms, your team can rapidly identify crucial metrics amidst the sea of events generated across your environment.
Uncovering hidden patterns
Our smart solutions uncover the intricate connections within scattered events, providing invaluable insights to navigate complex situations.
Proactively predicting and preventing disasters

Stay one step ahead by detecting and addressing service-affecting issues before they impact operations or prompt user alerts.

Equipped with our professional IT toolkit, your IT managers will effortlessly conquer the daily challenges of infrastructure monitoring and troubleshooting. Our comprehensive solutions offer:

Centralized monitoring
Capture and analyze events from all applications and domain-specific infrastructure monitoring tools in a single, unified hub
Real-time event classification
Leverage our advanced algorithms to inspect millions of events instantaneously, automatically detecting abnormal patterns and triggering relevant alerts.
Noise reduction
Minimize event storms through advanced techniques such as de-duplication, blacklisting, threshold adjustments, and intelligent alert correlation.
Analyzing recurring situations
Every situation is meticulously analyzed and mathematically scored, enabling seamless decision-making by comparing against known past issues.